Showplace is committed to providing the best possible service to all of our patrons. We have taken care to provide an accessible facility and services for patrons with disabilities to help ensure an enjoyable theatre experience.
Wheelchair access ramp at our front doors, as well as wheelchair accessible doors.
A wheelchair lift makes the Main Level, Nexicom Studio and Lower Lobby accessible. (Please ask for the House Manager for assistance with the lift.) There is no lift to the balcony seating.
Wheelchair accessible/special access washrooms are located in the Main and Lower Lobbies.
The Main Level is fully accessible with seating for wheelchairs. (Please call the Box Office to inquire about this space.)
All accredited companion animals are welcome. (Please book an aisle seat for yourself when possible to give your companion animal ample space.)
Phonic FM Hearing System is on offer. How To Enjoy The Movies Or Live Theater With Hearing Loss
Showplace service staff are trained in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) standards, and aim to provide an enjoyable experience for customers of all abilities. If you have a concern or suggestion, please contact Kait Dueck, Front of House & Volunteer Manager at 705-775-1603.
At Showplace Performance Centre, our guests are our first priority. If you have any requests not described above, please email or call our Box Office at 705-742-7469, or our House Manager at 705-775-1603.